Client Focused Everything we do is focused on you, our client, first. We invite you to our office to discuss your project in detail. We conduct a site visit at your property, draw up plans, discuss specific selections, and provide and in-depth estimate of the work.
Fixed Schedules This is the agreed-upon timeline between the client and Hug Construction. It’s a fixed week by week schedule, for the duration of the project, that guarantees the start and end dates of your project. We guarantee a weekly update every Friday outlining our current status, what’s next, and if we are waiting for anything from you, the client.
Warranty Coverage Hug Construction offers a 2-Year Warranty – double the industry standard – on all our work. We’ve been around over 20 years, so you know we stand behind it.
Fixed Bids We offer a fixed bid with straight dollar-for-dollar on budget lines, and no additional fees or markup on budget lines that go over. So many other contractors have moved to a cost-plus bid because it’s easier and safer for them and doesn’t require them to have a stake in the project’s cost and/or timeline.
Clear Communication We provide weekly updates to you, but we also provide you with a user account and password you can use to log into our Buildertrend system any time you want. There’s even a “Client Log In” link to the Buildertrend system on our website, so you only have one site to remember. Buildertrend will contain everything including the proposal, fixed schedule, daily logs, invoicing and any Change Orders.
Full-Time Selection Staff We can work through all the selections for your project and provide you multiple options if there’s a specific style you prefer, or we can help shop for better prices on any items. Any discounts we receive are passed on to you.
Service You Expect Our highly knowledgeable management team is always available and has the capacity to handle any questions or concerns that arise, ensuring they’re addressed promptly. Staying on schedule is a top priority, and we’re committed to keeping everything on track.
With Honor, Hustle, Humility, and Honesty as Our Core Values guiding us in everything we do, you know you can Trust Hug.
